Do Not Sell My Personal Information

California Residents Only

Opt-Out Preference

Our website stores cookies and similar technologies on your browser to collect information that relates to you, your use of our site, your preferences, or your device. The information is mostly used to make the site work as you expect, provide a more personalized experience, and assist us in our marketing efforts.

Under the California Consumer Privacy Act, you have the right to opt-out of the "sale" or "sharing" of your personal information to third parties. If you opt-out using this form, we will not use cookies or similar technologies to “Sell” or “Share” information about you for certain purposes, such as targeting cross-context behavioral advertising to you.

These cookies and technologies are on by default. To opt-out, please make a selection below. If you do not opt-out, we will maintain our default setting.

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Please note: If you don’t have an account with us or if you are not logged into your account when making this selection, your request to opt-out of sale/sharing will be linked to your browser only and will not be linked to your account. This means if you access our site from another browser you will need to opt-out again. Additionally, if you clear your cookies from your browser, you will need to make this selection again. You also have the ability to exercise other California Consumer Privacy Act rights through our Privacy Rights Request.

Other State Specific Rights

This Privacy Policy and Notice also applies to consumers who reside in states that have adopted or are in the process of adopting consumer privacy laws, such as Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia. Because of differences in certain state and country laws, this section may apply to residents of one or more states with consumer privacy laws requiring such information.

To make a request to access, delete or correct your information, please access our Privacy Request Intake Form and Privacy Appeal Request Form

Please be advised that the employees at Southlake Insurance have up to three (3) business days to implement the necessary protocol to secure your contact information and other confidential information.

SMS Wireless Policy

By providing your cell phone number, you have provided us with consent to send you text messages in conjunction with the services you have requested. Your cellular provider’s Msg & Data Rates May Apply to our confirmation message and all subsequent messages.

Mobile originator and opt-in data will not be sold to or shared with any third party for marketing purposes unless we receive your express written consent.

You understand the text messages we send may be seen by anyone with access to your phone. Accordingly, you should take steps to safeguard your phone and your text messages if you want them to remain private. NO CONFIDENTIAL INFORMATION SHOULD BE SENT VIA TEXT MESSAGE. Please notify us immediately if you change mobile numbers or plan to provide your phone to another person. If we modify this Text Message Policy, we will notify you by sending you a text message with a link to the new policy. We may terminate our text message program at any time. If you have any questions about this policy, and would like us to mail you a paper copy of this policy or are having problems receiving or stopping our text messages, please contact us using the following information:

Southlake Insurance,
1301 Solana Blvd.,
Bldg. 2, Ste. 2100,
Westlake, TX 76262
datasecurity@prismonesvcs.com

Opt-out or STOP

If you wish to stop receiving text messages, reply to any text message we have sent you and in the reply text simply type STOP. Your stop request will become effective [within one day]. You may also stop text messages by calling us or emailing us using the contact information below.

Southlake Insurance,
1301 Solana Blvd.,
Bldg. 2, Ste. 2100,
Westlake, TX 76262
datasecurity@prismonesvcs.com

Help or Support

If at any time you need contact information or information on how to stop text messages, reply to any text message we have sent you and in the reply text simply type HELP. Upon receiving your text message, we will send you a text message with this information. Some of the text message we send may include links to websites. To access these websites, you will need a web browser and Internet access.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Marketing Text Message Consent Agreement

Purpose:

This agreement outlines the terms under which Southlake Insurance (“We”, “Us, or “Our”) will send marketing text messages to You in compliance with the Telephone Consumer Protection Act (TCPA).

1. Consent to Receive Text Messages

You hereby provide express written consent to receive marketing text messages from Us at the phone number you provided through the Contact page. This consent is given voluntarily and is not a condition of any purchase.

2. Nature of Messages

The text messages may include promotional content, special offers, and updates about products and services. The messages may also include information about events, surveys, and other marketing-related content.

3. Frequency of Messages

We anticipate sending up to three (3) messages per week. However, the frequency may vary based on marketing campaigns and consumer engagement.

4. Opt-Out Rights

You have the right to opt out of receiving marketing text messages at any time. To opt-out, You can reply "STOP" to any text message received from Us. Upon receipt of the opt-out request, We will cease sending marketing text messages to the number you provided.

5. Charges and Fees

Standard message and data rates may apply to each text message sent or received, as determined by Your mobile service provider. We are not responsible for any charges incurred by You for receiving text messages.

6. Privacy and Data Use

We will handle Your personal information in accordance with our Privacy Policy, which is available at here. We will not sell or share Your phone number with third parties for marketing purposes without explicit consent.

7. Amendments

We reserve the right to amend this agreement at any time. Any changes will be communicated to You via text message or email. Continued receipt of text messages after such notification will constitute acceptance of the amended terms.

8. Governing Law

This agreement shall be governed by and construed in accordance with the laws of Texas, without regard to its conflict of law principles.

9. Contact Information

For questions or concerns regarding this agreement, You may contact Us at datasecurity@prismonesvcs.com